client testimonials
I can’t say enough positive things about this team!!! Design is so personal and I had never hired a team for something so important—virtually and without any personal recommendations. Houzz gave me 4 firms...
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...I interviewed all 4 in some cases more than once and fortunately I felt a connection with Paulina and Andrea. Without them I would not have been able to achieve what we achieved—a beautiful, elegant, but fun and colorful oasis blocks from my new, first grandchild with an outside terrace that is to die for. I was moving into a condo in Chicago, a city that I did not really know, in the middle of a pandemic, with many suppliers closed and I wasn’t going to be in town or onsite for most of the planning and execution. I needed hands and a good process in order to make decisions. I wasn’t bringing much furniture with me so there was an opportunity to update my style without losing the sense of my aesthetic while also integrating some of my “stuff”. Paulina and Andrea are amazing—they are so creative and organized—skills that don’t always co-exist—they pushed me but they also listened. They are hands-on, engaged, efficient, professional with a terrific team of contacts and craftsman and so so much fun to work with! My only regret is that the project is coming to a close.
— KATHLEEN H.
I had such a great experience with Dual Concept. First and foremost, Andrea and Paulina are really great, authentic people. They are so nice, casual, friendly, and truly go out of their way to meet your needs.
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The other thing is I’m terrible at making decisions. So when they showed up with fabrics etc, I thought there was no way I could decide. But like true professionals, they had such a great process for showing me different color combos, ruling things out, and moving things to a decision quickly yet thoroughly. The final result is so fun and happy, and I appreciate they helped me choose a few out of the box pieces that really make a statement. I absolutely recommend them. While my project was on the smaller side, they made me feel heard and were so responsive throughout.
— HANA Y.
Can't say enough good things about the experience that we had working with Paulina and Andrea. From the outset of the project they did a fantastic job of getting to know us and creating a design that was the perfect balance...
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...of style and practicality. Once the initial design was in place, they provided a few options for fixtures and materials which made the entire selection process so much easier. This alone would have taken my wife and I an eternity to do without their guidance. As with any major project, there are always going to be small bumps along the way but any time we ran into issues they responded right away regardless of the day/time and made sure things were resolved quickly. For example, the tile we selected for the back splash in our kitchen had some discoloration that we didn't notice until a large area had already been tiled. Before we even mentioned it to them, they had already engaged the vendor about the issue and because they had a good relationship with the company, they gave us a full refund which included the tile that could not be restocked. That alone saved us time on the project, and a lot of money that the vendor may not have been so quick to give back to us. We could not be happier with the finished project and would absolutely recommend them to anyone interested. This was our first major home renovation project and I cannot imagine how much more stressful it would have been without having them to keep things on track!
Ben B.
Andrea and Paulina are hands down the best designers I’ve even worked with. They did a wonderful job listening and understanding what I was looking for and then delivered and executed a design that I absolutely love.
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They are extremely thorough, detail oriented and stay on top of every single detail. I never felt I had to follow up with them- they were always keeping me up for date on all aspects of the job. And they worked their magic to stay on budget and eek out everything we could get out of every dollar! I can’t wait to work with them again on another project!
DAISIE S.
Paulina and Andrea have worked with us on both commercial and residential projects and are absolutely fantastic. They are extremely professional and are incredibly skillful in their attention to detail and design.
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They coordinate projects extraordinarily well and have advanced our projects in every way possible. We would recommend them with high regards.